SUBSCRIPTION TERMS AND CONDITIONS

GAZEUS GAMES SERVIÇOS DE INTERNET S.A.

1. Who is the Company?

GAZEUS GAMES SERVIÇOS DE INTERNET S.A. (Jogatina.com)
Brazilian Taxpayer’s Registry (CNPJ/ME) N. 06.264.233/0001-88
Avenida das Américas N. 500, block 19, rooms 303 and 304, Rio de Janeiro/RJ, Brazil
Zip Code: 22640-904
E-mail: contato@jogatina.com
Phone: #+5521999728596

2. When do these Subscription Terms and Conditions apply?

Some of our services provide you with the opportunity to purchase a subscription for access to fixed or dynamic content, premium content or remove ads (“Subscriptions”). Subscriptions may be available at different fees and for different periods of time (the "Subscription Period") as specified in the services at the point of purchase. These Subscription Terms and Conditions apply to all such purchases of Subscriptions.

3. What legal terms do I need to be aware of for Subscriptions?

Subscriptions are automatic regular payments that continue for the Subscription Period until cancelled

Subscription fees are charged automatically on or before the beginning of each Subscription Period. Apple's App Store and/or Google's Google Play may place a temporary "authorisation hold" or "pending charge" on your payment card before any payment is due (including during a free trial period). Please see the section below "Why has my payment card been charged before payment is due?" for further details.

A Subscription is automatically renewed at the end of each Subscription Period unless you cancel it at least 24 hours before the expiry of the current Subscription Period. If you do not cancel the Subscription at least 24 hours before the expiry of the current Subscription Period, the Subscription fees for the next Subscription Period will be taken during the 24 hours before the expiry of the current Subscription Period.

If a Subscription fee cannot be taken due to the absence of monetary funds, invalidity of credit card or for any other reasons, the Subscription will not automatically end. The Subscription will automatically restart as soon as valid payment details are provided. Cancellation of a Subscription can only be done at your manual request. Please see the section below "How can I cancel a Subscription" for further details.

4. What is a trial period?

Some of our Subscriptions offer a trial period which is free of charge for a certain period of time that is specified in the services. At the end of such trial period, the Subscription will automatically convert into a paid Subscription for the fees and for the Subscription Period set out in the services at the time of activation of the trial period. If you do not cancel the Subscription within the trial period therefore, the first Subscription fee will be immediately and automatically charged when the trial period expires.

Please note that any paid Subscription begins immediately from the activation of such paid Subscription and not after the expiry of any trial period. Any unused trial period will therefore be forfeited if a Subscription is activated prior to the expiry of such trial period.

Unless otherwise stated, each trial period offer may only be used once on an account. We are entitled to temporarily or permanently ban any account that abuse free trial periods (including, without limitation, any user activating multiple trial periods on the same account).

5. Can I cancel my order once I have bought a Subscription?

You cannot cancel your Subscription for the current Subscription Period as that is activated as soon as you purchase a Subscription. However, you may cancel your Subscription for the next Subscription Period following the steps set out below.

6. How can I cancel a Subscription?

You can manage and cancel your Subscriptions at any time in the Account Settings of your device. For iOS Subscriptions, please see Apple's support. For Google Play Subscriptions, please see Google Play's suppor.

7. What happens when my Subscription ends?

You will immediately stop receiving any benefits that your Subscription provided.

8. Are Subscription fees refundable?

No. Except where required by law or at our sole discretion, paid Subscription fees are non-refundable.

9. Can Subscription fees change?

We may modify the Subscription fee at our sole discretion and at any time. Any Subscription fee change will become effective at the end of the current Subscription Period. You will be provided reasonable prior notice of any change in Subscription fee. If you disagree with the change in Subscription fee, you may cancel your Subscription for the next Subscription Period following the steps set out in the section "How can I cancel a Subscription?".

10. Can Subscription content or benefits change?

Yes, we may modify the rewards and perks of each Subscription in our services at our sole discretion.

11. Why do I still see advertising when I purchase a "remove ads" Subscription?

We use different types of advertising in our services. When you purchase a Subscription that states that advertising is removed from a particular service, it will not remove advertising that you choose to display. This includes rewarded video advertising which is only shown when you select the option to display it.

12. Why has my payment card been charged before payment is due?

All payment, billing and transaction processes are handled by the relevant third party distributor or platform such as Apple's App Store or Google's Google Play. However, we understand that these platforms may place a temporary "authorisation hold" or "pending charge" on your payment card before any payment is due (including during a free trial period). This is an action outside of our control for the purposes of preventing credit card fraud but we understand no payment is actually taken from you until the 24 hours period prior to the commencement of a paid Subscription Period.

13. I have an issue with my Subscription. Who do I contact?

All payment, billing and transaction processes are handled by the relevant third party distributor or platform such as Apple's App Store, Google's Google Play or Amazon. If you have any payment related issues, then you need to contact such distributors directly. For any other issues, please contact us.